Aetna/CVS Health Customer Service Resources

Thank you for working with Trout Insurance and selecting a plan from Aetna/CVS Health. Below are handy resources to help you get the most out of your policy. Find a doctor, customer service information, drug formularies, and more. 

Set Up Your Aetna Member Portal

Your Aetna Member Portal allows you to see your plan's coverage information and other resources:
  • Find in-network doctors, including those who offer virtual care services. You can also locate walk-in clinics and urgent care centers near you.
  • Learn what your health care costs and how much your plan covers. Not sure if you’ve met your deductible? You can find that, too.
  • Search medications and side effects, find a pharmacy, and refill your prescription. You can also estimate your drug costs before you go.
  • ​Take a health survey, try health coaching, start a wellness program, and get treatment options. You have choices to feel your best.
  • Pay your monthly premium and/or enroll in AutoPay

Customer Service Phone Number: 1 (844) 383-6129

Please Contact Trout Insurance for assistance with Marketplace Plans: 828-279-4681