Blue Cross & Blue Shield of North Carolina
Customer Service Resources

Thank you for working with Trout Insurance and selecting a plan from Blue Cross and Blue Shield. Below are handy resources to help you get the most out of your policy. Find a doctor, customer service information, drug formularies, and more. 

Set Up Your Blue Connect Member Portal

Blue Connect lets you see your plan's coverage information and other resources:
  • View your benefits
  • Check the status of recent claims
  • Find care (doctor, drug, or facility) in your network
  • Estimate the cost of treatment and out-of-pocket expenses
  • Explore programs to stay healthy throughout the year
  • Pay your monthly premium and/or enroll in AutoPay

Customer Service Phone Number: 1(888) 206-4697 

Make a Payment: Option 1
Please Contact Trout Insurance for assistance with Marketplace Plans: 828-279-4681