TROUT INSURANCE SERVICES
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Online Payment for Marketplace (On Exchange) Policies

Customers that apply for a policy on the Marketplace can access the BCBSNC website to make payment via credit card, debit card or bank draft. The customer may utilize this option 3 business days after they have successfully submitted their application on healthcare.gov. This is the time it will take for BCBSNC to get the file from the Marketplace and process it. If they access it before the data has been received and loaded, an error message will display that the application cannot be found. The customer has until the day before their effective date to access this online payment process. After that, the application will expire and the customer will need to reapply.

PROCESS

The customer (or agent with customer) can access the payment system by going to  www.bcbsnc.com/pay

The customer will need to enter 4 identifying pieces of information. This information needs to match what was entered on the healthcare.gov application. If the customer did not enter a SSN on their marketplace application, they cannot use this process.

Once the information is verified and matched up to the customer’s Marketplace application, the customer experience will be the same as payment redirect. If the information does not match or their file has not yet been received and processed, this error message will appear:


Note: If this message appears, please make sure the data exactly matches the application.  In addition, allow ample time (three business days after submitting the application via healthcare.gov) for BCBSNC to receive and process appropriate information prior to calling.

If the information matches, they will see this welcome screen and can begin the registration and check out process:

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At this point, the customer will follow the normal Buy Online process – create a BCBSNC user ID, enter demographic information, opt in or out of a dental policy and then enter payment information.
Trout Insurance Services

Monday-Friday
9:00am-5:00pm & by Appointment


​Visit: 29 N Main St
Weaverville, NC 28787
     
Mail: PO Box 1414     
Weaverville, NC 28787  
Ph: 828.279.4681
​
Fax: 1.888.221.4842
​

contact@troutinsurance.com
Trout Insurance is an Independent Insurance Agency Based in WNC. 
Privacy Notice Statement  | Privacy Policy
“We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area. Please contact Medicare.gov or call 1.800.Medicare to get information on all of your options.”
Trout Insurance is an independent authorized agency licensed to sell and promote products from Blue Cross and Blue Shield of North Carolina (Blue Cross NC). The content contained in this site is maintained by Trout Insurance. Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association. ®, SM Registered marks of the Blue Cross and Blue Shield Association.”
Picture
  • Insurance
    • Home & Auto Insurance
    • Medicare
    • Income Protection >
      • Disability Insurance
      • Long-Term Care
      • Critical Illness
      • Annuities
    • AARP - Hartford
    • Life Insurance
    • Health Insurance
    • Dental and Vision
    • Employee Benefits
    • Business Owners >
      • Group Health Insurance
      • Commercial Property & Liability
      • Business Overhead Expense Disability
      • Disability for Business Owners
      • Critical Illness
    • Short Term Health
  • Trout Team
    • Our Story
    • Dave Trout
    • Jessica Cody >
      • Home & Auto Insurance
    • Jeremy Sheridan
    • Robert Pugh
    • David Hanson
    • Jennifer Trout
    • Idelle Davids
    • Jan Trout
    • Steve Dillingham
  • Resources
    • Employee Success
    • Fixing the ACA "Family Glitch"
    • Aetna/CVS Health NC
    • Client Center
    • Reviews
    • Blog
    • Articles >
      • Health Insurance 2022
      • Friday Health
      • Comparing 2022 Plans
      • Insurance Partners
      • Best Value Insurance Plans
      • ARP Facts CMS
      • ARP Unemployment
      • ARP 2020 Excess Premium Subsidy
      • No Income Cap
      • Unemployment Glitch
      • Asheville Homesharing
      • 2019 Verification-a
      • BCBS Online Setup
      • APTC Income 2023 & Tax Form 1040
      • Lost Subsidy
      • Privacy Policy
  • Community
    • Alignment's 5-Star Switch
    • Employer Networking w/ Just Economics
    • FALLing with Families
    • Medicare New Era Event October 13th
    • Blue Ridge Pride Festival
    • Health & Wellness Fair
    • Goombay & YMI
    • Alignment Health Plans
    • YMI Winter Coat Drive
    • Medicare Seminar
    • Art in Autumn + MANNA
    • Music on Main
    • Western Women's Business Center Conference
    • Mural on Main Street
    • Expanded Team- Next Generation
    • Back to School
    • Weaverology
    • Mother Earth Food
  • Contact Us