Client Reviews
Trout Insurance strives to provide great customer service for each and every one of our clients. As a local & independent business your feedback means a lot. And if there's anything we can do better please contact us. We are here to serve you!
What our clients have to say...
Their dedication, patience and sincerity in helping us make the right insurance choices have been unsurpassable. Five years later we still look to them with confidence for all our insurance needs. Dave Trout and Jessica Cody are the best! They are very professional and extremely knowledgeable about insurance. I would recommend them to anyone looking for help with their insurance needs. David was in regular contact with Mutual of Omaha headquarters throughout the claims process. He worked as my liaison to be sure that the claim was processed as expeditiously as possible. He’s a fine man who knows his business and takes his responsibilities very seriously. From the moment John answered the phone I knew it was the right place for me! He was so professional and made me feel like family. The whole process was fantastic from start to finish. Trout Insurance offers every coverage you can think of I highly recommend them to everyone. - Lisa K. Jeremy has gone above and beyond to help me with all of my health insurance questions and set me up with a great plan. Wonderful folks! Thank you for all of your help! It's rare to have a team that is as thoughtful, trustworthy, and competent as the "Trout team". We have several policies with them and they have always been extremely helpful and have helped with any questions we have had. I highly recommend that you give them a call for any and all of your insurance needs! You made the whole process of signing up for Medicare very smooth and even fun. They did a super job with my coverages providing me the protection and bond necessary to start my business. And the premium saving obtained was greater than the actual cost of the new policy. Need a great car- call me. Need great insurance- Call Trout. Trout Insurance is the very best— seriously, look no further! Dave Trout has been exceedingly helpful throughout all my experiences with Trout Insurance. As a matter of fact, when I originally contacted him a couple years ago, he listened to me talk about my situation and then gave me advice to not try get additional insurance at that time. This turned out to be the very best advice for me in that moment and showed me that Trout Insurance consistently operates with integrity and a goal to always do what’s best for their clients. When my financial situation changed, I went back to Trout and, once again, asked Dave for his help. He found a perfect insurance option for me and has been on the ball about following up even after I got the insurance, as my financial situation has again changed due to COVID. It is incredibly comforting and feels really good to know he’s in my corner and that I don’t have to worry about figuring this stuff out on my own. He is fantastic at explaining the important aspects of the health insurance marketplace and has always been upfront with me, while maintaining kindness and compassion. I feel so very lucky to have the best local insurance agency by my side. We have a vacation home in the Weaverville area and are not there consistently. When our insurance premium took a rather significant jump, I called Dave and he went to work to find out the reason. He discovered that we were wrongly listed regarding proximity to the Fire Department…he measured it and submitted the accurate reading to the company and got our premium restored to a much more reasonable figure. He was friendly, efficient and fast in helping to settle this. He has proven since then to be consistently ready to intercede when it’s necessary and we appreciate him more than we can say. Thanks, Dave! “When it came time to purchase Medicare supplemental health & drug insurance, David helped me better understand my choices. Under his guidance, I was able to locate plans that worked from both a performance and cost standpoint. Thanks David.” My husband and I had the pleasure of working with Jan and David early this year. We were in the process of adopting our son which posed some unique challenges in starting up with a new insurance policy. When we ran into some "red tape" Jan and David were quick to take over and solve all of our problems. They were efficient, helpful and knowledgeable and we ended up paying far less for our insurance than we were before. Can't beat it! |
A few of our clients:
Laura Vernon, REV Motorcars
Cathy Silver, The ARCH
Richard Whitney, Real Estate Services
Timothy & Dale
Chip & Diane Murison, WNC Insider
We would love the opportunity to be of service to you.
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“We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area. Please contact Medicare.gov or call 1.800.Medicare to get information on all of your options.”
Trout Insurance is an independent authorized agency licensed to sell and promote products from Blue Cross and Blue Shield of North Carolina (Blue Cross NC). The content contained in this site is maintained by Trout Insurance. Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association. ®, SM Registered marks of the Blue Cross and Blue Shield Association.”
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Effective June 28, 2024; Jessica Cody & Jeremy Sheridan are no longer associated or appointed with or through Trout Insurance Services, Inc.
They may be reached at 828-713-8640 – Cody, 828-606-7994 – Sheridan.
This is an amiable separation and they have our confidence they will continue to act as the professional agents as they have demonstrated over the years with TIS. Our agreement includes provisions that they will retain the agreed policies which they previously directly managed under the Trout Insurance agency license. They will be initiating “Agent of Record Transfers “ to their new agency and /or insurance companies and we will honor those requests. Until those transfers are effective, Trout Insurance retains the fiduciary responsibility under our North Carolina Department of Insurance license & obligations to service your policy. Our commitment is to do so in a polite, effective and efficient manner.
Please send any and all requests and questions to this designated email address: [email protected] or call 828 – 519-5218. these are monitored daily. Please allow three working days for our response and resolution. Please further note that policy changes may not be changed or bound via voicemail or merely email. Per insurance regulations, a licensed agent appointed by that company must make the change.
They may be reached at 828-713-8640 – Cody, 828-606-7994 – Sheridan.
This is an amiable separation and they have our confidence they will continue to act as the professional agents as they have demonstrated over the years with TIS. Our agreement includes provisions that they will retain the agreed policies which they previously directly managed under the Trout Insurance agency license. They will be initiating “Agent of Record Transfers “ to their new agency and /or insurance companies and we will honor those requests. Until those transfers are effective, Trout Insurance retains the fiduciary responsibility under our North Carolina Department of Insurance license & obligations to service your policy. Our commitment is to do so in a polite, effective and efficient manner.
Please send any and all requests and questions to this designated email address: [email protected] or call 828 – 519-5218. these are monitored daily. Please allow three working days for our response and resolution. Please further note that policy changes may not be changed or bound via voicemail or merely email. Per insurance regulations, a licensed agent appointed by that company must make the change.