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Client Reviews
Trout Insurance strives to provide great customer service for each and every one of our clients. As a local & independent business your feedback means a lot. And if there's anything we can do better please contact us. We are here to serve you!
Their dedication, patience and sincerity in helping us make the right insurance choices have been unsurpassable. Five years later we still look to them with confidence for all our insurance needs. Our company has been working with Dave for the last five years. They have worked consistently to adapt our benefits to fit our needs and control our premium dollars. Even with our small company of 5 employees, they were able to save us over $18,000 for the upcoming renewal year. David was in regular contact with Mutual of Omaha headquarters throughout the claims process. He worked as my liaison to be sure that the claim was processed as expeditiously as possible. He’s a fine man who knows his business and takes his responsibilities very seriously. It's rare to have a team that is as thoughtful, trustworthy, and competent as the "Trout team". We have several policies with them and they have always been extremely helpful and have helped with any questions we have had. I highly recommend that you give them a call for any and all of your insurance needs! You made the whole process of signing up for Medicare very smooth and even fun. They did a super job with my coverages providing me the protection and bond necessary to start my business. And the premium saving obtained was greater than the actual cost of the new policy. Need a great car- call me. Need great insurance- Call Trout. For years, I've relied upon Dave and Jan for health insurance that best fits my needs at a price that best suits my budget. Their guidance has saved me thousands of insurance dollars, while my benefits have improved. Dave has also devoted great care to my retirement planning, helping me invest well, according to my distinctly personal values. They really listen, and then help navigate a sound course. I'm both pleased and grateful. Jan saved me from having to drop my medical insurance!!! I was at a point where my premium had risen so high, I thought for sure I'd just have to give it up. I gave Jan my sob story, and it took no time at all before she had a solution. She's so easy to work with, easy to talk to and KNOWS her stuff! She comes HIGHLY recommended!!! Thank you Jan!!! Want to hear more? Keep reading! We have a vacation home in the Weaverville area and are not there consistently. When our insurance premium took a rather significant jump, I called Dave and he went to work to find out the reason. He discovered that we were wrongly listed regarding proximity to the Fire Department…he measured it and submitted the accurate reading to the company and got our premium restored to a much more reasonable figure. He was friendly, efficient and fast in helping to settle this. He has proven since then to be consistently ready to intercede when it’s necessary and we appreciate him more than we can say. Thanks, Dave! “When it came time to purchase Medicare supplemental health & drug insurance, David helped me better understand my choices. Under his guidance, I was able to locate plans that worked from both a performance and cost standpoint. Thanks David.” Thank you for helping us understand the policies we recently purchased from your agency. Diane and I are grateful to you and Jan for making the process of purchasing insurance so easy. Of all the Insurance agents we’ve had in different areas we’ve lived; we have found both of you a pleasure to do business with. We appreciate the fact that you sold us what we needed, not more; not less. We also now understand what we needed to know about the policies we purchased. I can’t tell you how many policies we’ve purchased in the past where we really didn’t understand them. Thank you again for getting us set up in Asheville with our insurance needs. My husband and I had the pleasure of working with Jan and David early this year. We were in the process of adopting our son which posed some unique challenges in starting up with a new insurance policy. When we ran into some "red tape" Jan and David were quick to take over and solve all of our problems. They were efficient, helpful and knowledgeable and we ended up paying far less for our insurance than we were before. Can't beat it! Dave guided me through the process and provided great service and a competitive Medicare Supplement. When my wife Ellen needed health insurance, Jan Trout provided her coverage, which met our needs and budget. Sometime later, we realized the need for long-term care protection. We relied on Dave’s knowledge to put together an effective plan. Ellen and I highly recommend Trout Insurance for your insurance needs. We would love the opportunity to be of service to you. |
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